Improving manual collection handling processes to prevent delay in cash application. We integrated pre-built connectors with the existing SAP system at an MNC to bring disparate workflows and unstructured data together on a single platform and help analysts focus on critical tasks by freeing up their time from routine operations.
Driving LIBOR transition for a European Bank to transfer legacy contracts within the regulatory union deadline with zero errors while adhering to compliance. Using digital paralegals, we instrumented workflows and built templates that identified and classified contracts for smoother transition by reducing manual intervention.
Building an automated claims processing unit for a corporate firm in response to regulatory action. We configured business rules and curated independent user journeys for validating information against customer data and maximizing claims processing.
Helping a leading financial institution disburse more loans to improve conversion rates without affecting risk tolerances. Implementing a robust credit risk algorithm for assessing potential defaulters and configuring automation workflow for faster loan processing.
Devising a non-intrusive insurance renewal process to retain existing customers. We implemented NLP to target customers and other prospects and built workflows that brought disparate teams together to offer custom services. Sentiment analysis was performed to gauge customer satisfaction and preferences in interactions with sales representatives.
Enabling real-time responses for a leading multinational brand for faster query resolution and empowering the sales team to respond to customer interests by understanding their sentiments during the interaction.
Introducing transparency in supply chain management by automating manual operational processes and tracking supply from source to stores by decentralizing data. We helped the firm gain customers’ trust by building secure, dependable systems to lower discrepancies.
Building a scalable RCM solution for automating the medical coding and explanation of benefits (EOB) compliance to improve efficiency, build productivity, and reduce error rates. We eliminated manual data input and deployed a single, integrated solution that automatically validated medical records and drove the data transition to automated workflows.