Robotic Process Automation
We implemented a robust RPA solution that involved an end-to-end process diagnostic and identifying opportunity areas for “taking the robot out of the human”.
Key high ROI-impact processes that were prioritised and automated included:
- Sales forecasting and inventory management report generation – daily, weekly, monthly
- Customer support processes – triggering, tracking and closure of service jobs and the related governance
- Intelligent inventory management and updating the warehouse assignment for order fulfillment
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