Business Functions

Intelligent Automation has the potential to significantly transform all the business functions within the enterprise. Solutions that combine the power of of RPA, ML and AI technologies help improve productivity, improve quality and reduce cost, eventually leading to a net improvement in business performance.  

FinanceAccounting

Finance & Accounting

Finance and Accounting

Procure To Pay (Accounts Payable)
Quote to Cash (Accounts Receivable)
Record to Report (General Ledger)
Financial Planning and Analysis
Tax Planning and Reporting
HumanResource

Human Resources

HR: Hire to Retire

Intelligent Sourcing and Hiring
Background Verification
Employee Onboarding
Payroll Process Management
Benefits Admistration
Expense Management
Compliance Management
CustomerContact

Customer Contact Center

Customer Contact Center

Onmi-channel context management
Sentiment Analysis
Next Best Action Analysis
Case Management and Follow-ups
ITservice

IT Service Management

IT Service Management

User Credentials Management
NOC / SOC Automation
ITIL Compliance Audit
Preventive Diagnostics and Maintenance
salesnmarketing

Sales & Marketing

Sales and Marketing

CRM Opportunity Mining
Automated Client Response and Follow-ups
Invoice Management
Intelligent Sales Calendar Management

Industry Use Cases

In addition to the horizontal use cases across the business functions above, our focus is also on helping remove friction within the organisation and improve customer experience. These are some industry-specific use cases that can leverage our solutions.

Banking

Banking

Banking

Client Onboarding and KYC
Fraud and Risk Management
Spend Analytics & Queries
Intelligent Loan Processing
Transaction Reconciliation
Collateral Management
Card Services
Insurance

Insurance

Insurance

Claims Processing
Underwriting Automation
Individualised Quotations
Policy Lifecycle Event Management
Regulatory Compliance
Portfolio Cross-sell and Up-sell
retail

Retail

Retail

Consumer Behavior Analysis
Demand and Supply Planning
Loyalty Program Automation
Returns Processing
Delivery Schedule Management
Online + Offline Customer Context Sync
In-store Planning and Analytics
healthcare

Healthcare

Healthcare

Patient Membership Management
Claims Processing
Patient Appointment Management
Care Provider Reporting
Drug Safety Analytics
Inventory Management

Telco

Telco

Service Assurance
Plan Changes and Order Processing
Billing Management
Revenue Optimisation
Network Diagnostics and Management
Uberising Field Services
Next Best Offer Recommendation

Manufacturing & Logistics

Manufacturing & Logistics

Bills of Materials Processes
Procurement Management
Inventory Management
Trade Finance Processes
Logistics Management
Agency Approvals and Reporting
Vendor management and Communication

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